Website care and managed hosting that keeps your business online and protected.
The ongoing support layer behind every enquiry — keeping your website, forms, email delivery, hosting and security working properly. Routine maintenance, monitoring and reporting most businesses don't have the time (or expertise) to do in-house.
This is for you if…
- Enquiries arrive at the wrong inbox — or stop arriving at all — and nobody notices for a week.
- Your contact form has gone quiet but you can't tell if it's broken or just a quiet week.
- You don't actually know when your last backup ran — or whether it can be restored.
- Your previous developer disappeared or 'doesn't really do maintenance'.
- You want a single number to ring when something on the site, the forms, or the email needs fixing.
What's included
WordPress core updates
Weekly checks. We test on staging before pushing to live.
Plugin & theme updates
Same cadence. We don't just hit 'update all' — we read change logs.
Daily off-site backups
Stored separately from the host. Tested for restore quarterly.
Malware & security scans
Daily scans. Active monitoring for file changes.
Uptime monitoring
Checked every 5 minutes. You and we get alerted at the same time.
Performance tuning
Image optimisation, caching review, Core Web Vitals tracking.
Minor content edits
Text, image swaps, small layout tweaks — included in monthly time.
Monthly report
One-page summary: updates done, uptime %, security events.
How it works
Onboard
We audit your current site, hosting, and backup setup. Migrate hosting if needed (no downtime).
Stabilise
First month, we fix anything urgent: missing backups, outdated plugins, security holes, performance issues.
Maintain
Monthly: updates, scans, reports, and any small edits you send through.
Plans
Month-to-month, no lock-in. Most small businesses land on Business Care. AI Enquiry Filter and Enquiry Recovery available as optional add-ons.
Essential Care
Brochure sites that need to stay online, updated and backed up.
- Managed Australian hosting
- WordPress, plugin & theme updates (weekly)
- Daily off-site backups (restore-tested quarterly)
- Uptime monitoring (every 5 min)
- SSL certificate management
- Email support
Business Care
The reliability layer behind real enquiry systems. Where most small businesses land.
- Everything in Essential Care
- Daily malware & security scans + website firewall (WAF)
- Form & email-delivery monitoring
- Performance tuning & Core Web Vitals
- 30 min/mo of minor content edits
- Monthly one-page report
Growth Care
Higher-traffic, eCommerce, or businesses wanting priority response and deeper monitoring.
- Everything in Business Care
- Priority response (4 hrs, business days)
- 90 min/mo of content edits
- Quarterly speed & security audit
- WooCommerce checkout & DNS/SSL/email health monitoring
All prices in AUD, excluding GST. Hours don't roll over. Migration to our hosting is included free on Business Care and Growth Care plans. Pair with AI Website Enquiry Filter or Enquiry Recovery for full enquiry coverage.
Common questions
Ready to stop losing enquiries?
Get a free, no-pressure review of your website, calls, forms and follow-up. Takes 30 minutes. Honest feedback. No sales pitch.
Prefer to call? Our AI receptionist answers 24/7 — 0485 021 034