Retail & Homewares
WooCommerce store for an Australian homewares retailer.
Custom WebsitesHosting
Client: Chakra Store
MELBOURNE · EST. 2019 · 20+ YEARS OF HANDS-ON WORK
Websites, AI automation and hosting support for Australian small businesses.
Eli8 helps businesses build reliable websites, capture more enquiries, automate follow-ups, and keep their digital systems secure and running.
No commitment. 30 minutes. Reply within 1 business day.
- Senior technical advice
- Melbourne-based
- Long-term partnership
- No jargon, no hype
Sound familiar? You're not alone.
Most small business websites we see are doing one or more of these. None of them are urgent — until something breaks.
Outdated website
Slow, hard to update, and looks five years older than it should.
Missed enquiries
Forms break, calls go to voicemail, and no one notices for weeks.
Slow follow-up
Leads wait days for a reply and book the next business instead.
Manual admin
Hours each week on tasks software could handle in seconds.
Unreliable hosting
Random downtime, slow page loads, and no one answering when it matters.
Ignored backups
No one's checked backups or security in months. Or ever.
What we do
Four practical services for businesses that need their digital systems to work.
Built to run for the long term — not one-off projects that fall apart six months after launch.
Why us
Why work with Eli8
No agency layers, no juniors, no offshoring. Just senior technical work, billed honestly.
- Senior technical experience — 20+ years across web, hosting, automation, and integrations. You talk to the person doing the work.
- Melbourne-based — Australian business hours, Australian English, Australian privacy expectations. We understand the local context.
- Practical advice — We recommend what fits your business, not what padded our invoice. Sometimes that means we tell you not to build it.
- Long-term support — Most clients stay with us for 5+ years across hosting, care plans, automation, and occasional builds. The relationship is the product.
- Built around outcomes — Fewer missed enquiries. Less admin. Faster sites. Fewer surprises. Specific, measurable, and reviewed in our monthly reports.
AI automation
AI automation that captures every enquiry
We build automations around the work your team is already doing — so nothing slips through, follow-ups happen on time, and your CRM stays up to date without anyone copy-pasting.
- AI receptionist — answers calls, books appointments, and routes urgent calls to your team.
- Website chatbot — instant replies to common questions — pricing, hours, services, location.
- Missed-call follow-up — SMS or email out within seconds of a missed call.
- Lead capture — enquiries flow into your CRM or Google Sheet, tagged and assigned, ready for follow-up.
- Appointment automation — bookings, reminders, rescheduling — fewer no-shows, less admin.
- Repetitive admin — quote drafting, invoice prep, document intake, internal handovers.
Website care
Your website is an asset. We treat it like one.
Most websites lose value the day after launch — no updates, no backups, no one watching uptime. Our Website Care plans cover the boring-but-critical work that keeps your site fast, secure, and earning its keep.
Plugin & core updates
Daily off-site backups
Security & malware scans
Uptime monitoring
Performance tuning
Monthly report
Industries
Industries we work with
We've built reliable websites and automation across three industries we go deep on:
How we work
Four steps. No surprises.
You stay in control at every stage.
01
Review
We start with an honest look at your current website, hosting, enquiry flow, and automation gaps. Free, 30 minutes, no pitch.
02
Recommend
You get a clear written proposal — scope, timeline, fixed pricing where possible, and what you'll need to do versus what we'll handle.
03
Build
We build properly. Documented, maintainable, and tested before it goes live. You see progress as we go.
04
Support
We stay on. Hosting, care plans, updates, and a team that already knows your site so the next change isn't a re-discovery exercise.
Trust
Senior-only, Melbourne-based, built for the long term.
20+
Years of hands-on technical work
Web, hosting, automation, integrations.
100%
Melbourne-based support
Australian business hours, no offshoring.
5+
Years average client tenure
Most clients stay with us across multiple services.
Recent work
Real projects for real Australian businesses.
A few of the websites and automations we've built and now look after.
Health & Beauty
Skin clinic site with online consultation booking.
Custom WebsitesAI Automation
Client: Pure Med Laser Clinic
Dental & Allied Health
Dental clinic site with an AI voice agent for after-hours bookings.
Custom WebsitesAI Automation
Client: Woodlea Dental
Ready for a website that actually works?
Get a free, no-pressure review of your website, hosting setup, and enquiry workflow. Takes 30 minutes. Honest feedback. No sales pitch.