Privacy Policy
Documentation
Our comprehensive privacy protocols and documentation.
Protection
How we protect your data with advanced security measures.
Data Sharing
Our strict policies regarding data sharing and third parties.
Your Rights
Understanding your rights regarding your personal data.
Introduction
Last Updated: April 14, 2025
Welcome to Eli8 ("we", "our", or "us"). The Trustee for Nanda Family Trust (ACN: 961 891 621) and its related entities are dedicated to safeguarding your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access our website, eli8.com.au, or any associated media forms, channels, mobile sites, or applications (collectively referred to as the "Site"). We are committed to complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect information that you provide directly to us when you:
- Fill out forms on our website
- Create an account
- Subscribe to our newsletter
- Request information or assistance
- Participate in surveys or promotions
- Contact us directly
The personal information we collect may include your name, email address, phone number, company name, and any other information you choose to provide.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process and complete transactions
- Send administrative information
- Send marketing communications
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Personalize your experience on our Site
Security Measures
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process or to protect the rights, property, and safety of our company, our users, or others.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Your Rights
You have certain rights regarding the personal information we collect about you:
- Access: You have the right to request access to the personal information we collect from you.
- Correction: You have the right to request that we correct any information you believe is inaccurate.
- Deletion: You have the right to request that we delete your personal information.
- Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.
- Opt-out: You can opt-out of receiving our marketing emails at any time by clicking the "unsubscribe" link in the emails.
How to Exercise Your Rights
To exercise any of the rights described above, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
We will endeavour to respond to your inquiries within 10 business days; and investigate and attempt to resolve any complaints within 30 days.