Enquiry recovery
Missed call and enquiry recovery for Australian small businesses.
Recover missed calls, respond faster to website enquiries, cut manual follow-up, and keep every lead visible — with a connected enquiry system instead of a scatter of forms, voicemails and inboxes.
- Works with your existing number
- Calls and web forms
- Live within a week
The problem
Where enquiries get lost.
Most small businesses don't have a lead problem — they have a leak. Here's where it usually springs.
Missed phone calls
You're on a job or with a client — the caller rings the next business instead.
Spam contact forms
Real enquiries get buried under bot submissions and overseas offers.
Slow manual follow-up
Leads wait hours or days for a reply and go cold before anyone calls back.
Forms to the wrong inbox
Website enquiries land somewhere nobody checks — or nowhere at all.
No lead tracking
Nothing is logged, so you can't see what came in or what was followed up.
Unreliable delivery
Hosting, forms or email problems quietly drop enquiries on the way through.
How it works
Five steps, and none of them are yours.
Once it's set up, the whole sequence runs on its own — your only job is the callback.
- 01
Call or form comes in
A customer rings your business or submits a website enquiry.
- 02
The system detects it
A missed call or a new form submission is picked up instantly.
- 03
The customer gets a reply
An immediate SMS or email goes out — they know they've been seen.
- 04
Your team is notified
The enquiry and the caller's details land where your team will see them.
- 05
It's logged and followed up
Every enquiry is recorded in your CRM or sheet, ready for a callback.
What it covers
Your phone, forms and follow-up working as one.
Missed-call SMS follow-up
Unanswered calls get an instant text so the lead doesn't go cold.
Website form routing
Enquiries are sent to the right inbox or person — never the void.
Instant notifications
Your team is alerted the moment a real enquiry arrives.
CRM / Google Sheet logging
Every enquiry is recorded so nothing is lost and follow-up is visible.
Spam & quality filtering
Bot and junk submissions are screened out before they reach you.
Optional AI receptionist
After-hours calls can be answered, triaged, and booked automatically.
Where it earns its keep
The same leak, three industries.
Dental & allied health
Calls during procedures and after-hours enquiries get an instant reply and a booking option — instead of the patient ringing the next clinic.
Local service businesses
Missed calls from the van and quote requests from the website are captured and followed up, so jobs don't go to whoever answers first.
Professional services
Enquiries are acknowledged immediately, logged against the right partner, and tracked — so the firm looks responsive without anyone working late.
Pricing
Straightforward monthly pricing
Indicative pricing. Final scope and the one-off setup fee are confirmed in your free review.
Starter
Single-location basics — one-off setup from $750.
- Instant missed-call SMS reply
- Website form follow-up
- Email alert for every enquiry
- Weekly summary of missed calls and enquiries
- Works with your existing number
Business
SMS, alerts, logging and reporting — setup from $1,500.
- Everything in Starter
- Multi-channel follow-up (SMS + email)
- Enquiries logged to your CRM or Google Sheet
- Custom follow-up message flows
- Reply routing to the right team member
- Monthly performance report
Managed
AI receptionist, CRM integration and tuning — setup from $2,500.
- Everything in Business
- Optional AI receptionist or chatbot
- Deeper CRM and booking-system integration
- Multi-location routing logic
- Ongoing tuning and priority support
All prices in AUD, exclude GST. Each plan has a one-off setup fee (shown on the plan) — scoped in your free review. Month-to-month, no lock-in.
Questions
Common questions
Stop losing leads between your phone and your inbox.
Book a free 30-minute review. We'll trace how calls and enquiries reach your business today and show you where they're leaking. No sales pitch.